The Role At CDA we understand that to be the best brand we can possibly be, we need the best people on board. Our work culture is inclusive, and we offer our employees a welcoming environment, allowing our people to perform at their best, delivering great service to our customers whilst achieving their personal career goals. Our end-user customers contact us through our aftersales contact centre using chat, telephone and email. As a Case Handler, you will have the satisfaction of knowing that you own the customer journey from start to finish. What You’ll Be Doing You will use your skills, training, knowledge and experience to assess a customer query and provide an optimal solution, whether that be resolving an issue remotely or arranging a visit by one of our highly skilled engineers.
  • Handle inbound and outbound customer/retailer contacts covering a full range of differing issues
  • Turn problems around, cost effectively, positively and with the customer at the forefront
  • Ensure that all contacts and information is recorded efficiently and accurately
You’ll be working 9am–5pm, Monday to Friday, with a shorter 9am–1pm shift on Saturdays, worked on a rota basis. We understand the importance of work-life balance, so while there may be times when flexibility is needed to meet business demands, we aim to keep things predictable and fair. We also offer a hybrid working model – with two weekdays and Saturdays worked from home. Who we are looking for You will take pride in delivering an exceptional level of service. You’ll be a good listener; attention to detail is key and you’ll be the kind of person who finds solutions and takes ownership with a sense of responsibility. You’ll need a friendly telephone manner and have good verbal and written communication skills. A candidate with IT literacy would be highly beneficial, as we rely on the latest software tools to provide excellent service. You will be able to empathise with our customers and genuinely want to help resolve their issue quickly. Prior experience in customer service is a plus, but not a requirement—we provide full training to set you up for success! What You’ll Get in Return At CDA we offer a Competitive salary dependent on experience and up to 6% annual bonus potential after a probation and training period. We are located in an idyllic rural setting on the outskirts of Nottingham in Langar. We also offer an excellent suite of benefits including.
  • 23 days plus bank holidays rising to 25 in year 2 and 27 in year 5.
  • Company contributory pension package.
  • Life assurance
  • Westfield health membership
  • Free onsite gym
  • Exclusive staff discount on all our appliances
  • Buy and Sell holiday scheme
As you progress at CDA we will continue to offer internal and external training courses and professional development support. There will be opportunities to develop your career through secondment and promotion and we will support you with mentoring and coaching. Please read our job applicant privacy notice here: www.cda.co.uk/careers
Area Sales Manager – Join Our Dynamic Team at CDA! At CDA, we believe that our success is built on the strength of our people. That’s why we foster an inclusive and supportive work culture where everyone is empowered to perform at their best. We’re a team of passionate individuals delivering exceptional service and driving innovation in the industry. We’re looking for a driven, results-oriented Area Sales Manager to help us grow and strengthen our presence in key market sectors. In this role, you’ll be at the heart of our business—creating and developing profitable new and existing sales opportunities while enhancing the customer experience in a way that keeps them coming back. What You’ll be Doing
  • Exceeding targets in turnover, profitability, new customer acquisition, product displays, and other key performance indicators
  • Building and managing strong relationships with customers, ensuring seamless communication, issue resolution, and long-term collaboration
  • Keeping precise records of quotations, price agreements, and customer correspondence to ensure a smooth sales process
  • Representing CDA with confidence—always professional, knowledgeable, and inspiring trust among customers and colleagues
  • Developing deep expertise in:
    • Our products, processes, and services
    • Market changes and emerging opportunities
    • Customer activities and competitor trends
    • Keeping clients informed about price updates, product enhancements, and changes to our service offering
    • Providing valuable insights by proactively sharing market trends and customer feedback
    • Forecasting sales activity and communicating strategies effectively within the business
    • Making cost-effective and commercially sound decisions to drive profitability
Where You’ll Work This is a field-based role, covering a defined geographical territory including Northamptonshire, Derbyshire, Leicestershire, Nottinghamshire, Lincolnshire, and parts of Sheffield. You’ll also spend time at our head office in Langar, Nottinghamshire, collaborating with colleagues and contributing to business growth. Who We’re Looking For You’re ambitious, self-motivated, and a confident negotiator with a talent for building relationships, generating sales opportunities and closing deals. You thrive in a fast-paced environment, manage your workload efficiently, and stay adaptable in changing situations. You’ll also have:
  • Excellent communication skills—written, verbal, and presentational
  • A business-focused mindset with the ability to generate sales and drive success
  • Strong IT proficiency, particularly in Word and Excel.
What You’ll Get in Return At CDA we offer a Competitive salary dependent on experience and up to 25% annual bonus potential after a probation and training period. We are located in an idyllic rural setting on the outskirts of Nottingham in Langar. We also offer an excellent suite of benefits including.
  • Company car.
  • Laptop, Mobile phone and other electronics required for the role.
  • 23 days plus bank holidays rising to 25 in year 2 and 27 in year 5.
  • Company contributory pension package.
  • Life assurance
  • Westfield health membership
  • Free onsite gym
  • Staff discount on all our appliances
  • Buy and Sell holiday scheme
As you progress at CDA we will continue to offer internal and external training courses and professional development support. There will be opportunities to develop your career through secondment and promotion and we will support you with mentoring and coaching. Please read our job applicant privacy notice here: www.cda.co.uk/careers  
At CDA we understand that to be the best brand we possibly can, we need the best people on board. Our work culture is inclusive and we strive to offer our employees a welcoming environment where they can perform at their best and achieve their career goals. The Role: Working in the fast paced and dynamic environment of the Quality and Rework Lab, you will be instrumental in handling, assessing and repairing all returned products. You will work with the Quality and Rework Team, Spare Parts Team and the Technical Department to ensure that all necessary paperwork and administration tasks are complete. The role has a number of cross-functional duties and you will also be dealing with other departments such as Aftercare, Sales and the Warehouse. What you will be doing: You will be responsible for a number of quality control, rework and administration tasks that will include, but not be limited to:
  • Process returns paperwork handled by the rework team.
  • Perform full quality control inspections on goods-in deliveries
  • Perform necessary stock movements in SAP.
  • Inspect all returned products and assess action required to rework.
  • Repair damaged/faulty products.
  • Handle and manage e-mail queries sent to the rework inbox.
  • Update and accurately maintain the quality database.
  • Record and report salvaged spare parts processed by rework.
  • Provide reports and feedback for warehouse damages.
  • Assist with goods-in process administration.
  • Update and Maintain graded stock records.
  • Produce detailed reports for all scrapped appliances.
  • Support other areas of the business as required.
  How we measure success: Working towards the department KPI’s and overarching business goals, whilst ensuring accuracy of data and meeting departmental deadlines. Who we are looking for:
  • Excellent attention to detail
  • Good analytical skills
  • Strong IT/Systems skills, including MS Excel and SAP
  • Ability to work in a fast paced and dynamic environment
  • Experience managing administration and internal communication
  • Strong interpersonal skills
  • Fork Lift/Reach Truck License preferable
What you will get in return We are located in an idyllic rural setting on the outskirts of Nottingham in Langar. We offer employees not only a competitive salary but also an excellent suite of benefits including.
  • Annual bonus scheme.
  • 23 days plus bank holidays rising to 25 in year 2 and 27 in year 5.
  • Company contributory pension package.
  • Life assurance
  • Westfield health membership
  • Free onsite gym
  • Staff discount on all our appliances
  • Buy and Sell holiday scheme
As you progress at CDA we will continue to offer internal and external training courses and professional development support. There will be opportunities to develop your career through secondment and promotion and we will support you with mentoring and coaching. Please read our job applicant privacy notice here: www.cda.co.uk/careers
At CDA we understand that to be the best brand we can possibly be, we need the best people on board. Our work culture is inclusive, and we offer our employees a welcoming environment, allowing our people to perform at their best, delivering great service to our customers whilst achieving their personal career goals. CDA are looking for a dynamic and confident Business Development Manager to join our team. You would help provide business partnering, sales management and product training, to a specific customer base within the major retail and trade merchant sector and ad hoc training across the wider customer base when required, in order to achieve sales targets and objectives set out by channel heads. To work closely with our partners to ensure CDA delivers ‘best in class’ business partnership relationship, in order to maximise sales growth targets and objectives. The role is to deliver this in-line with the company vision, purpose and beliefs. The role is territory based and will based within the field. Whilst working your own territory you will work alongside a team of other Business Development Managers and the wider teams across the business to all work towards to main company vision. Area of role The Business Development Manager is a Field based role, splitting your time between a defined geographical area as well as at our head office based in Langar, Nottinghamshire. North and Scotland – encompassing North of England and Scotland, including Leeds, Manchester, Sheffield and Newcastle and Scotland. Who we are looking for We are looking for individuals who take pride in delivering exceptional levels of service and care, someone that will put our customers at the heart of everything. You would build strong relationships gaining respect and trust along with dealing with potential conflict to find ‘win win’ solutions to ensure ‘best in class’ service. You’ll need a friendly personality and have good verbal and written communication skills. You’ll need to be IT literate as we use the latest software tools to deliver the best service. What you will get in return Competitive salary depending on experience with potential to earn 25% of annual bonus and company car, after successful completion of a probation and training period. We are located in an idyllic rural setting on the outskirts of Nottingham in Langar. We offer employees not only a competitive salary but also an excellent suite of benefits including.
  • Annual bonus scheme.
  • Company car.
  • Laptop, Mobile phone and other electronics required for the role.
  • 23 days plus bank holidays rising to 25 in year 2 and 27 in year 5.
  • Company contributory pension package.
  • Life assurance
  • Westfield health membership
  • Free onsite gym
  • Staff discount on all our appliances
  • Buy and Sell holiday scheme
As you progress at CDA we will continue to offer internal and external training courses and professional development support. There will be opportunities to develop your career through secondment and promotion and we will support you with mentoring and coaching. Please read our job applicant privacy notice here: www.cda.co.uk/careers
At CDA our core values are Caring, Driven and Authentic. If you identify with these values, you could be part of a team with a shared vision and purpose that allows everyone to achieve because we all want to win, grow and have a positive impact. We are seeking a dedicated and efficient Warehouse Operative to join our team. The ideal candidate will play a crucial role in the daily operations of our warehouse, ensuring that all tasks related to stock management and rotation are completed, while adhering to safety standards. Key Responsibilities:
  • To check all equipment that you are required to use in order to complete your daily work related tasks and record said checks on relevant sheets and defects reports as provided by CDA.
  • Work to standard operating procedures in line with company policy as amended from time to time.
  • Deal with inbound vehicles following CDA company SOP’s as amended from time to time.
  • Ensure safe handling, storage & repacking of all products in line with stock locations, rotation and TPQ policies.
  • High level of care and accuracy with pick operations.
  • Load distribution vehicles in a safe, presentable manner and highlight all errors and damages prior to completion.
  • Maintain high standards of site house-keeping and view all areas including the warehouse as an extension of our showroom.
  • Deal with trade counter customers in a professional and courteous manner.
  • Assist with inventory counting as and when required.
  • Put improvement suggestions forward where appropriate.
  • Assist other team members as necessary.
  • Support Controllers and Co-Ordinators with all day to day tasks.
  • To action any other reasonable task to fulfil the operational needs of the business.
  • Any other reasonable duties as allocated by the Controllers, Co-Ordinators or Company Director.
  • Maintain high levels of Health and Safety awareness and report any areas of concern to management immediately.
Who we are looking for We are looking for an excellent communicator, focused on accuracy with good numerical skills. The successful candidate will remain calm under pressure and be detailed orientated. The candidate should have an FLT Counter Balance and Reach Licence. It is desirable for candidates to have a basic H&S certificate or higher, as well as basic IT skills in SAP/ excel/word/outlook What you will get in return Shift patterns are 37.5 hours per week Monday to Friday. Morning shift 06:00–14:00 and afternoon shift 14:00–22:00. Rotating on a weekly basis. These are subject to change based on operational requirements. You will join us supported with a robust induction and training plan. We are located in an idyllic rural setting on the outskirts of Nottingham in Langar, so it is very likely that you will find any commute is going against the rush hour traffic! We offer employees not only a competitive salary but also an excellent suite of benefits including:
  • 23 days plus bank holidays rising to 25 in year 2 and 27 in year 5
  • Company contributory pension package
  • Life insurance
  • Westfield health membership
  • Free onsite gym
  • Employee discount on all our appliances
  • Buy and Sell holiday scheme
As you progress at CDA we will continue to offer internal and external training courses and professional development support. There will be opportunities to develop your career and we will support you with mentoring and coaching. If you can create remarkable moments within the everyday then please get in touch as we’d love to talk to you. Please read our job applicant privacy notice here: www.cda.co.uk/careers